Terms and Conditions
All Click-Deck tiles are brand new and recently manufactured in Vietnam.
100% 7 Day Money Back Guarantee - All returns or exchanges must be made within 7 days of the shipping date indicated on your receipt. This must be done in writing .After 7 days your order will be assumed satisfactory and claims of shipment errors or requests for returns or exchanges will not be accepted. Items may be returned/exchanged provided that the item(s) are returned in clean, sellable condition with all packaging as shipped. All returns will be refunded less the shipping cost. All exchanges will incur a return shipping fee.
Faulty or Damaged Items - In the case of goods being received damaged or faulty please email us to inform us the problem and we will reply to you with further instructions. In most cases we will arrange collection of item and dispatch of new goods.
Please do contact us if there are any problems. We will do our best to resolve any issue you may have. We would like for you to contact us with any problems before leaving feedback. Please provide us with a chance to solve any problems you may be having.
Dispatch of Goods
All Orders will be despatched via a Parcel Company at the sellers choice.
The following areas will be subject to additional parcel costs . Northern Ireland, Republic of Ireland, Scottish Islands, Scottish Highlands, Channel Islands and all other islands off the mainland. For these additional costs please email us before purchase so we can inform you the costs.
Additional charges are determined by location and weight and can be substantial for delivery to any of the areas listed above. If in doubt then please get a quote by emailing us before purchasing an item.
Dispatch Times - We normally dispatch your order within 2-3 working days (Mon-Fri Only). Once your order has been sent we will contact you by email. Your goods will be shipped from UK.